Website maintenance and support
A site without maintenance doesn't stay the same — it degrades. Updates, backups, monitoring and the day-to-day changes.
The broken sites that reach us almost never failed because of something dramatic: they failed because nobody touched them in two years. The most expensive case is the silent form — the site looks perfect, gets traffic, and enquiries have been disappearing for months — because a form that fails doesn't announce it.
What we check every month, and the report you get when it's done.
What's included monthly
Controlled updates
Tested before applying. If something breaks, we roll back.
Verified backups
Copies off the server and real restore tests.
Security and monitoring
Downtime, SSL, login attempts and modified files.
Forms and hours
We check they're still delivering, plus hours for changes included.
We also handle emergencies
Site down
Diagnosis and recovery, with a report on the cause.
Hacked site
Cleanup, closing the vulnerability and a clean backup.
Hosting migration
Move with email, certificates and redirects intact.
Frequently asked questions
How much does monthly maintenance cost?
It depends on the type of site and how many hours for changes you want included. We run the initial audit first and quote the plan from that.
Do I need to have built the site with you?
No. We take on sites from other teams; we start with the audit to find out what state they're in.
What if my site goes down on a Sunday?
Monitoring alerts us even if nobody writes. Response times are set out in the monthly agreement.
Can you recover a hacked site?
Yes: cleanup, closing the vulnerability and restoring from a clean backup. If Google flagged it, we handle the review request.
Want to stop worrying about your site?
We start with an audit of where things stand before proposing a plan.